International Guidelines

Selected international standards and guidelines on related to virtual care and telehealth services

International Organization for Standardization. 2023. “ISO - ISO/IEC 27000 Family — Information Security Management.” ISO. https://www.iso.org/standard/iso-iec-27000-family (July 24, 2023).
Australian Digital Health Agency. 2023. “Assessment Framework for MHealth Apps.” https://www.digitalhealth.gov.au/about-us/strategies-and-plans/assessment-framework-for-mhealth-apps.
The Broadband Commission for Sustainable Development Working Group. 2022. “The Future of Virtual Health and Care.” https://www.broadbandcommission.org/wp-content/uploads/dlm_uploads/2022/08/The-Future-of-Virtual-Health-and-Care_2022-Broadband-Commission-Working-Group-Report-1-2.pdf.
WHO. 2022. “Consolidated Telemedicine Implementation Guide.” https://www.who.int/publications-detail-redirect/9789240059184 (May 13, 2023).
WHO. 2022. “WHO-ITU Global Standard for Accessibility of Telehealth Services.” https://www.who.int/publications-detail-redirect/9789240050464 (May 13, 2023).
International Organization for Standardization. 2021. “ISO 31000 — Risk Management.” ISO. https://www.iso.org/iso-31000-risk-management.html (July 24, 2023).
International Organization for Standardization. 2021. “ISO/TS 82304-2:2021 Health Software — Part 2: Health and Wellness Apps — Quality and Reliability.” ISO. https://www.iso.org/standard/78182.html (July 24, 2023).
WHO. 2021. “Leveraging Telehealth for Efficient Delivery of Primary Health Care in the WHO South-East Asia Region.” https://apps.who.int/iris/bitstream/handle/10665/350199/Telehealth-PHC-eng.pdf (May 13, 2023).
International Organisation for Standardization. 2021. “ISO 13131:2021 Health Informatics — Telehealth Services — Quality Planning Guidelines.” https://www.iso.org/cms/render/live/en/sites/isoorg/contents/data/standard/07/59/75962.html (July 20, 2021).
WHO. 2020. Implementing Telemedicine Services during COVID-19 : Guiding Principles and Considerations for a Stepwise Approach. WHO Regional Office for the Western Pacific. https://apps.who.int/iris/handle/10665/336862 (May 13, 2023).
International Organization for Standardization. 2020. “IEC 80001-1:2021 Application of Risk Management for IT-Networks Incorporating Medical Devices — Part 1: Safety, Effectiveness and Security in the Implementation and Use of Connected Medical Devices or Connected Health Software.” ISO. https://www.iso.org/standard/72026.html (July 24, 2023).
Pan Americian Health Organization. 2020. “Tool for Assessing the Maturity Level of Health Institutions to Implement Telemedicine Services.” https://www3.paho.org/ish/images/toolkit/COVID-19-Telemedicine_RATool-en.pdf (December 5, 2023).
WHO. 2020. “Digital Implementation Investment Guide (DIIG): Integrating Digital Interventions into Health Programmes.” https://www.who.int/publications-detail-redirect/9789240010567 (May 13, 2023).
World Health Organization. 2020. “Digital Implementation Investment Guide (DIIG): Integrating Digital Interventions into Health Programmes.” https://www.who.int/publications-detail-redirect/who-digital-implementation-investment-guide (October 19, 2020).
WHO. 2019. “Recommendations on Digital Interventions for Health System Strengthening.” https://www.who.int/publications-detail-redirect/9789241550505 (May 13, 2023).
General Medical Council. 2018. Regulatory Approaches to Telemedicine. https://www.gmc-uk.org/about/what-we-do-and-why/data-and-research/research-and-insight-archive/regulatory-approaches-to-telemedicine (May 11, 2023).
PAHO. 2017. Defining Evaluation Indicators for Telemedicine as a Tool for Reducing Health Inequities: Study and Results of a Community of Practice. http://iris.paho.org/xmlui/bitstream/handle/123456789/28562/PAHOKBR16006-eng.pdf?sequence=8&isAllowed=y (April 30, 2019).
WHO. 2016. “Defining Evaluation Indicators for Telemedicine as a Tool for Reducing Health Inequities: Study and Results of a Community of Practice.” https://iris.paho.org/handle/10665.2/28562 (May 13, 2023).
WHO. 2016. “Framework for the Implementation of a Telemedicine Service.” https://iris.paho.org/bitstream/handle/10665.2/28414/9789275119037_eng.pdf (May 13, 2023).
PAHO. 2016. Framework for the Implementation of a Telemedicine Service. http://iris.paho.org/xmlui/bitstream/handle/123456789/28414/9789275119037_eng.pdf?sequence=6&isAllowed=y (April 30, 2019).
World Federation of Occupational Therapists. 2013. “World Federation Of Occupational Therapists’ Position Statement On Telehealth.” https://www.fsmb.org/Media/Default/PDF/FSMB/Advocacy/FSMB_Telemedicine_Policy.pdf.
WMA. 2009. “International, Clinicians - WMA Statement on Guiding Principles for the Use of Telehealth for the Provision of Health Care.” http://www.wma.net/en/30publications/10policies/t5/ (March 10, 2016).